Returns & warranty

Withdrawal right
Classic Computer Shop offers a 14 days withdrawal right (‘not-happy-money-back-warranty’) for orders from this webshop when you are a consumer with EU (European Union) nationality and live in the EU.
 
It works as follows:
 
1) The withdrawal right starts at the moment your order is delivered, also when it is delivered at your neighbors.
 
2) Within this 14 days period you can dissolve the sales agreement without a reason. You need to let Classic Computer Shop know in advance by sending an email or by sending the return form below. After receipt Classic Computer Shop will confirm within 24h that you want to dissolve the sales agreement.
 
3) You need to return the order to Classic Computer Shop within 14 days after notification.
 
4) You will receive the payment, including standard shipping costs, but excluding return shipping costs, back within 14 days after receipt of the return shipment by Classic Computer Shop.

Also see the terms & conditions.

 Non-conformity (i.e. item not as advertised)
Classic Computer Shop also offers a 1 year warranty on non-conformity for orders from this webshop.

It works as follows:
 
1) The 12 months start at the moment your order is delivered, also when it is delivered at your neighbors.
 
2) Within this 12 months period you can inform Classic Computer Shop that your order does not correspond with the condition at the moment of sale. You can let Classic Computer Shop know by sending an email. After receipt Classic Computer Shop will reply within 24h and work out a solution together.

Also see the terms & conditions.

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*Applicable to orders from this webshop by consumers with EU nationality and address.

**After receipt of payment. Monday-Saturday.

Prices including 21% VAT (9% for books). Applies to EU consumers & Dutch businesses. VAT free total amount calculated at checkout for foreign EU businesses and export out of EU, see F.A.Q. page for info.