Product added to your quotation. Go to the quote page to complete your quotation request, we will contact you as soon as possible.
Frequently asked questions (F.A.Q.):
1) Benefits of Classic Computer Shop
2) Vintage electronics for beginners
3) Condition of goods
4) VAT (Value Added Tax | BTW | MwSt)
5) Account
6) Ordering
7) Shipment
8) Payment
9) Aftersales
10) Various
Please read this F.A.Q. page, the terms & conditions and other pages first before emailing or calling. Most questions are already answered. Thanks!
1) Benefits of Classic Computer Shop
Shopping at Classic Computer Shop gives you many benefits compared to local shops, other webshops, online market places, auction websites and local private sales:
14 Days not-happy-money-back warranty
Classic Computer Shop offers a 14 days withdrawal right (‘not-happy-money-back-warranty’) for orders from this webshop when you are a consumer with EU (European Union) nationality and live in the EU. Under conditions you can return a product and get a replacement or get the purchase sum back. Also see the returns & warranty page.
1 Year warranty on non-conformity
In the unlikely case that your purchase, within 1 year after receipt, is not as described and / or represented, Classic Computer Shop will try to work out a solution together. Also see the returns & warranty page.
Honest and detailed item descriptions and authentic photos
Openness, because Classic Computer Shop thinks also long term.
Experienced & professional Dutch supplier of legacy pc hardware
Classic Computer Shop is a Dutch specialist that knows what to look for in classic computer items, thanks to over 10 years of experience in collecting, repairing, restoring, using and trading these items on a daily basis. Communicating in a professional manner with customers. Personal customer service, no third party involved. These things matter.
Andorra |
France |
Lithuania |
Slovenia |
Australia |
Germany |
Luxembourg |
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Austria |
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Spain |
Belgium |
Greece |
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Sweden |
Canada |
Hungary |
Netherlands |
Switzerland |
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Norway |
United States |
Croatia |
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Poland |
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Czech Republic |
Ireland |
Portugal |
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Denmark |
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Romania |
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Estonia |
Italy |
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Finland |
Latvia |
Slovakia |
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Shipping to other countries on request. Mention your shipping address as well as the item(s) which you want to buy in your request. Classic Computer Shop takes a decision whether your request will be fulfilled or not.
Minimum order amount for shipping to the U.K. is 135 GBP (ca. € 150,- at current FX rate) excluding shipping costs and VAT due to a specific VAT rule implemented since Brexit.
Orders will be shipped to the (alternative shipping) address as registered on the website.
Please make sure that your door bell works.
No shipping to:
P.O. box
Address without house / apartment / office building number (e.g. Ireland, France), unless it has the unique IER code or other unique official identifier.
Address which is not open to a parcel service courier (e.g. private property with locked gate, gated community etc.)
Shipping costs
The shipping costs as displayed in the shopping cart are only an estimate based on the location of your IP address. You have to select your preferred options at the checkout page to determine the right amount of costs.
To look up shipping costs you need to take the following steps:
1) Make sure you are on an item page and scroll down.
2) Click on '+ ADD TO SHOPPING CART' under the pictures.
3) Click on 'View shopping cart' in the pop up window.
4) Click on 'Calculate your price' In the shopping cart.
Or alternatively click on 'GO TO CHECKOUT' in the shopping cart.
5) Select a country for shipping destination and select a shipping option at the pop up screen.
Or alternatively select a country for shipping destination and select a shipping option at the checkout page.
6) Shipping costs will be displayed at the pop up screen.
Or alternatively shipping costs will be displayed in the summary at the checkout page.
Shipping-, packaging- and handling costs as well as fees are included in the shipping costs.
You are responsible for any customs fee upon delivery.
Shipping services and packaging
Usually Classic Computer Shop sends orders with the economy services of DHL, DPD or Postnl. These parcel services usually outsource deliveries to other parcel services outside The Netherlands. If you have specific wishes such as a priority express service, then please let Classic Computer Shop know in advance by sending an email.
To reduce Classic Computer Shop's foot print on the environment, Classic Computer Shop tries to use recycled packaging and packaging materials, in good condition, as much as possible for standard shipping. ESD sensitive items are always packed in anti-static bags or foil.
You can choose out of various shipping options at the checkout page:
Standard shipping: high grade packing standards + used packaging if available + tracking code (all parcels & mail to abroad)
Premium shipping: high priority handling + high grade packing standards + new packaging + packaging sealed with duct tape + fragile symbols on packaging + tracking code (parcels & mail) + no delivery to your neighbours (only in Netherlands) + insurance that covers the complete value of the order against damage or loss
After shipping you will immediately receive the tracking code by email.
Delivery time
Your order will be shipped within 24 hours (during Monday - Saturday), after receipt of payment confirmation by the payment provider or bank. The estimated delivery time for orders within The Netherlands is 1 working day, within other E.U. member states less than 10 working days and to the U.S. less than 20 working days, after shipping. If you have specific wishes such as a priority express service, then please let Classic Computer Shop know in advance by sending an email.
Shipping during national holidays and/or vacation
Shipping of your order will only be delayed during national holidays and/or vacation in case it is explicitly mentioned on the home page of this website. If nothing is mentioned then the normal delivery times apply.
Local pickup
Pickup only for special large and/or valuable items. An appointment needs to be made. Send Classic Computer Shop an email for an appointment with your proposal for a date and time.
8) Payment
Invoice
After ordering you will receive the invoice by email within 24h. For information about VAT (BTW) click here.
Payment term
Payment is expected to be received within 24 hours by Classic Computer Shop, after the receipt of your invoice, also with Bank Transfer Prepayment. Classic Computer Shop can't reserve purchases any longer than 24 hours without payment. Of course you can also pay immediately by using one of the methods explained here.
Payment methods overview
Dependent on your location you have the option of using various different payment methods:
Prepayment
A) Bank Transfer
B) Klarna Sofort
C) Giropay
D) iDeal
E) Bancontact
F) KBC / CBC
G) Mastercard / Visa / American Express credit card
H) Maestro or V-PAY debit card
A) Bank Transfer Prepayment
Internet banking using the IBAN is increasingly gaining European acceptance as the cheapest payment method for online transactions. It is also a very fast payment method nowadays, with instant payment. The Bank Transfer Prepayment within 24h payment method can only be selected when using an IP address from the eurozone. This option adds € 2.00 to the total item amount. Choose Bank Transfer Prepayment within 24h payment during the order process to receive an invoice within 24h. You then have to pay the total order amount, mentioning the invoice number, to Classic Computer Shop’s IBAN (and BIC) using your own (internet) banking environment. Payment is expected to be received within 24 hours after receipt of your invoice. In the absence of payment your order will be cancelled. An order confirmation email will be instantly sent to your email address as indicated during the order process.
B) Klarna Sofort
In case you have access to internet banking at a German, Austrian, Dutch, Swiss, Italian, Spanish, Belgium or Polish bank, then you also have the option of paying via Klarna Sofort / Pay Now (formerly known as Sofort banking). During the order process you can choose for 'Online bank transfer (Sofort)' as payment method. This option adds 1.8% to the total item amount. By continuing the order process you'll be led to the secure Klarna Sofort internet banking environment. At Klarna Sofort you can choose your bank, log in with your familiar bank account login details and choose the account for payment. You can then instantly approve the payment. Hereafter you'll be led to this webshop again which confirms the payment. It is important that you carefully follow all instructions as given during the order process. Classic Computer Shop will subsequently after two working days receive confirmation from payment provider CCV Pay about the status of the payment. An order confirmation email will be instantly sent to your email address as indicated during the order process.
C) Giropay
In case you have access to internet banking at a German bank, then you also have the option of paying via Giropay. During the order process you can choose for 'GiroPay' as payment method. This option adds 1.8% to the total item amount. By continuing the order process you'll be led to your own familiar and secure internet banking environment. You can then instantly approve the payment. Hereafter you'll be led to this webshop again which confirms the payment. It is important that you carefully follow all instructions as given during the order process. Classic Computer Shop will subsequently instantly receive confirmation from payment provider CCV Pay about the status of the payment. An order confirmation email will instantly be sent to your email address as indicated during the order process.
D) iDeal
In case you have access to internet banking at a Dutch bank, such as ING, Rabobank, ABN Amro, KNAB, SNS, ASN and others, then you also have the option of paying via iDeal. This option is free of any charges. During the order process you can choose for 'iDeal' as payment method. By continuing the order process you'll be led to your own familiar and secure internet banking environment. You can then instantly approve the payment. Hereafter you'll be led to this webshop again which confirms the payment. It is important that you carefully follow all instructions as given during the order process. Classic Computer Shop will subsequently instantly receive confirmation from payment provider Mollie about the status of the payment. An order confirmation email will instantly be sent to your email address as indicated during the order process.
E) Bancontact
In case you have access to internet banking at a Belgian bank, then you also have the option of paying via Bancontact. During the order process you can choose for 'Bancontact' as payment method. This option adds € 0.50 to the total item amount. By continuing the order process you'll be led to your own familiar and secure internet banking environment. You can then instantly approve the payment. Hereafter you'll be led to this webshop again which confirms the payment. It is important that you carefully follow all instructions as given during the order process. Classic Computer Shop will subsequently instantly receive confirmation from payment provider Mollie about the status of the payment. An order confirmation email will instantly be sent to your email address as indicated during the order process.
F) KBC / CBC
In case you have access to internet banking at the Belgian bank KBC or CBC, then you can use this method. During the order process you can choose for 'KBC/CBC' as payment method. This option adds 1.8% to the total item amount. By continuing the order process you'll be led to your own familiar and secure internet banking environment by selecting KBC or CBC bank. You can then instantly approve the payment. Hereafter you'll be led to this webshop again which confirms the payment. It is important that you carefully follow all instructions as given during the order process. Classic Computer Shop will subsequently instantly receive confirmation from payment provider Mollie about the status of the payment. An order confirmation email will instantly be sent to your email address as indicated during the order process.
G) Mastercard / Visa / American Express credit card
Classic Computer Shop accepts valid Mastercard, Visa and American Express credit cards (without restrictions for international payments to the SEPA). It is a very safe payment method because the transaction will be verified for fraud using Mollie as the payment provider. Besides you have a 120 days chargeback period. During the order process you can choose for 'Credit Card' as payment method. This option adds 4% to the total item amount. By continuing the order process you'll be led to the secure Mollie internet banking environment where your personal details and credit card details will be verified. You can then instantly approve the payment. Hereafter you'll be led to this webshop again which confirms the payment. It is important that you carefully follow all instructions as given during the order process. Classic Computer Shop will subsequently instantly receive confirmation from Mollie about the status of the payment. An order confirmation email will instantly be sent to your email address as indicated during the order process.
H) Maestro or V-PAY debit card
Classic Computer Shop accepts valid Maestro and V-PAY debit cards (without restrictions for international payments to the SEPA). It is a very safe payment method because the transaction will be verified for fraud using Mollie as the payment provider. Besides you have a 120 days chargeback period. During the order process you can choose for 'Credit Card' as payment method. This option adds 4% to the total item amount. By continuing the order process you'll be led to the secure Mollie internet banking environment where your personal details and debit card details will be verified. You can then instantly approve the payment. Hereafter you'll be led to this webshop again which confirms the payment. It is important that you carefully follow all instructions as given during the order process. Classic Computer Shop will subsequently instantly receive confirmation from Mollie about the status of the payment. An order confirmation email will instantly be sent to your email address as indicated during the order process.
Can I (still) pay with PayPal?
Classic Computer Shop no longer offers the payment method PayPal.
Payment transaction time
If you pay using Klarna Sofort, Giropay, iDeal, Bancontact, KBC/CBC, credit card or debit card, then the payment is not immediately present in Classic Computer Shop's SEPA bank account. It takes ca. 1-10 working days (dependent on chosen payment method) before funds are transferred and received by Classic Computer Shop. Your order however will be shipped within 24 hours (during Monday - Saturday), after receipt of payment confirmation by the payment provider or bank.
9) Aftersales
Technical support
Simple technical questions about your purchase from Classic Computer Shop can be answered. Contact for support. If you have many questions and/or a complicated problem, then you can be assisted sometimes too. In such a case costs will be charged for consultation after agreement.
Feedback about your order
Feel free to leave feedback about your order at the independent review website Trustpilot. If you have experienced any issues with your order, then please contact Classic Computer Shop first before leaving any feedback. Thank you!
10) Various
Do you trade (in) items?
Unless you have a very good deal for Classic Computer Shop, trading items is not possible. Trading items in is usually not possible.
Can you assemble and configure a custom legacy pc for me?
If you are a business then Classic Computer Shop can assemble and configure a custom pc for you. Feel free to send an email with your detailed request. Please note that a pc can only be assembled with parts from Classic Computer Shop.
Can you repair or restore x for me?
No, Classic Computer Shop does not offer any professional services for items that were bought elsewhere.
Can you install x in my computer?
No, Classic Computer Shop does not offer any professional services for items that were bought elsewhere.
Can you help me with problem x?
No, Classic Computer Shop does not offer any professional services for hardware or software that was bought elsewhere.
Can you tell me what x is worth?
No, Classic Computer Shop does not offer a valuation service.
Does Classic Computer Shop have an eBay account?
Yes, but currently not for sales.
Does Classic Computer Shop have a Marktplaats account?
Yes, click here to view.
Does Classic Computer Shop have a Twitter account?
Yes, feel free to Follow @ClassicCompShop
Is Classic Computer Shop affiliated with online businesses (websites) called vintagecomputershop.com/.eu/.nl, retrocomputershop.com/.eu/.nl or anything like that (on eBay/Facebook/Amibay/forum x)?
No, certainly not. Classic Computer Shop does use other domain names to redirect to this website.
Why don't you reply to my Whatsapp message?
Sorry, but Classic Computer Shop doesn't use Whatsapp. Please send an email instead.
*Applicable to orders from this webshop by consumers with EU nationality and address.
**After receipt of payment. Monday-Saturday.
Prices including 21% VAT (9% for books). Applies to EU consumers & Dutch businesses. VAT free total amount calculated at checkout for foreign EU businesses and export out of EU, see F.A.Q. page for info.